Client Portal Untuk Agen Takaful & Insurans
Client portal membolehkan customer self-service untuk view policy, submit claim, & download document. Ini reduce support call & increase customer satisfaction.
Ciri-Ciri Client Portal
- Policy summary: View semua policy aktif & expired.
- Beneficiary: View & update (with approval).
- Claim submission: Upload dokumen & track status.
- Document download: Policy contract, payment receipt, statement.
- Payment: View payment history & download receipt.
- Message: Secure messaging dengan agent.
Kenapa Client Portal?
- Reduce support call - customer boleh cari info sendiri.
- 24/7 access - bila-bila masa customer nak.
- Professional - nampak lebih credible & modern.
- Customer satisfaction - diorang appreciate portal macam ni.
- Competitive edge - ramai agent tak ada portal.
WhatsApp sekarang untuk consultation percuma: +60182313382
