Sistem Customer Relationship Management (CRM)
Track setiap lead, follow up schedule, dan jangan biarkan prospek sejuk tanpa tindakan. Sistem CRM bantu sales team lebih produktif.
Fitur CRM System
- Lead management - capture lead dari website, FB, form, atau manual input
- Sales pipeline - visual tahap lead: baru contact, qualified, proposal, negotiation, closed won/lost
- Follow up reminder - sistem remind bila perlu call atau WhatsApp prospek
- Auto follow up sequence - set auto email atau WhatsApp untuk nurture lead
- Task assignment - team leader assign lead kepada sales rep
- Activity log - rekod setiap interaction dengan customer: call, meeting, email
- Sales forecast - ramalan revenue berdasarkan pipeline
- Dashboard sales performance - leaderboard, conversion rate, target achievement
- Integration dengan WhatsApp Business API - send message terus dari sistem
Industri Yang Perlu CRM
- Property agency - track buyer dan rental prospect
- Insurance takaful - manage customer untuk follow up policy
- Automotive dealer - sales kereta, after sales service
- B2B sales - company selling ke business lain
- Education consultant - student enrolment
Call atau WhatsApp sekarang untuk consultation percuma: +60132458028
